Shipping policy

Last Updated: August 1, 2026

Welcome to Shardeco! We appreciate your business and are committed to delivering your order as quickly and safely as possible.

Order cut off : 2:00 PM

Order Processing

  • Orders are processed within 1–3 business days ( Mon- Fri ) after payment is confirmed.
  • Processing times may be slightly longer during holidays, peak shopping seasons, or due to high order volume.

Shipping Time

Estimated delivery times for orders shipped to the United States:

  • Standard Shipping: 3– 9 ( Mon- Fri ) business days

Shipping Costs

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 2–5 business days to become active after shipment.

Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

Orders cannot be changed or canceled once they have been processed for shipment.

Shardeco is not responsible for packages delivered to an incorrect address provided by the customer.

Delays

Although we strive to deliver every order on time, occasional delays may occur due to:

  • High seasonal demand
  • Customs inspections
  • Weather conditions
  • Carrier service interruptions
  • Other circumstances beyond our control

We appreciate your patience and understanding if these situations arise.

Lost, Damaged, or Incorrect Orders

If your order is lost, arrives damaged, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve your issue quickly, please include:

  • Your order number
  • Photos of the item (if damaged or incorrect)
  • A brief description of the issue

We will investigate the matter and work toward an appropriate solution, such as a replacement or refund, where applicable.

International Shipping

At this time, we primarily serve customers in the United States. International shipping availability may vary depending on the destination.

Contact Us

If you have any questions regarding your order or shipping, please contact us through our Contact Us page or email our customer support team. We aim to respond within 24–48 business hours.

Thank you for shopping with Shardeco. We appreciate your trust and are committed to providing stylish handbags with reliable service.